Baybay Beach, Roxas City
Capiz, Philippines 5800
Terms and Conditions
Cancellation Policy for Website Bookings
Any cancellation received within 10 days prior to the arrival date will incur the first night charge. Failure to arrive at the hotel or property will be treated as No-Show which will incur a charge of 100% of the booking value. For cancellation or any amendments on your reservation, please contact the property management at +63 36 6216638, +63 908 883 8736 or email at reservation@thesanantonioresort.com. No refund for NO-SHOW guests.
Force Majeure – We shall not be liable for failure to perform our obligations hereunder if such failure is as a result of an Act of God (including fire, flood, earthquake, storm, snow, or other natural event), hostilities, labor dispute, strike, lockout, or interruption or failure of electricity, data connection, telephone service, or any other event that results in the closing of San Antonio Resort facilities. In such an event, we will work with you in good faith to reschedule your reservation at no extra charge to you.
About Your Stay
- About Your StayStandard check in time is 2:00PM
- Standard check out time is 12:00PM
- Room rates are inclusive of VAT
- Stays include complimentary plated breakfast, use of the Infinity Pool, and airport transfers
- Children aged 0 to 10 are free of charge. Children aged 10 and above are considered adults.
- Airport Transfers should be arranged prior to arrival or departure date
House Rules
The Management of San Antonio Resort is compliant to all requirements set down by the Department of Tourism in the Philippines. We request your cooperation, as guests of San Antonio Resort, in observing our house rules. The regulation is considered as part of our reservation agreement with you.
- All guests must be registered at the front desk. Visitors or non-inhouse guests may stay until 10:00PM only.
- Guest rooms may not be used for private parties or meetings. The management reserves the right to halt these social events as deemed appropriate. Please contact our Events or F&B Team for needed arrangements.
- Room towels may not be taken out of the guest rooms.
- Additional amenities requested beyond the standard offerings in the room may incur an additional cost. This includes items such as extra towels, pillows, blankets, and other room amenities that may not be included in the standard set-up.
- Playing loud music is not allowed as it may disturb the neighboring rooms.
- Cooking, of any kind, is not allowed. Our F&B outlets are ready to serve you.
- Smoking is not allowed inside the rooms or by the patios and balconies. Kindly ask the Front Desk for directions to the designated Smoking Area.
- Pets are not allowed.
- Loss of guest room keys is chargeable.
- Stains incurred on linens, furniture, and other hotel properties from incidents such as but not limited to tattoos, food, hair dye and cosmetics, are chargeable.
- Missing items, or permanent damages declared by the Housekeeping staff during check-out will incur the following charges per piece.
- Illegal activities, such as but not limited to drug use or sales, prostitution, and underage drinking are not allowed. The management shall notify authorities if such activities are suspected. Guests will be asked to leave without a refund.